Monday, 13 January 2014

Problem Solving Methodology - Technique for How to Solve a Problem

Problem Solving Methodology - Technique for How to Solve a Problem Problems are so very frequent in nearly everything - from work to personal life. Whether you are a project manager or just a team member, you are surrounded with and encountered by problems and you are expected to solve them.
It is always a feeling in mind that "there should have been some way to solve each and every problem". Apparently, there is a generic problem solving methodology - steps to follow - techniques to implement - for solving any problem. Follow the below steps and solve nearly every problem you ever face.

Step 1 - Identifying and diagnosing the problem
The real problem will arrive to the surface only after the facts have been gathered and analyzed. Therefore, start with an assumption that can later be confirmed or corrected.
Step 2 - Gather facts, feelings and opinions
What happened? Where? When and How? Who and what is affected? Is it likely to happen again? Does it need to be corrected? Time and expense may require problem solver to think thorough what they need, and assign priorities to more critical elements.
Step 3 - Restate the problem
The facts help make this possible, and provide supporting data. The actual problem may or may not be the same as assumed in Step 1.
Step 4 - Identify alternative solutions
Generate ideas. Do not eliminate any possible solutions until several have been discussed.
Step 5 - Evaluate alternatives
Which alternative will provide optimum solutions? What are the risks? Will the solution create new problems?
Step 6 - Implement the decision
Who must be involved? To what extent? How, When and Where?
Who will the decision impact?
What might go wrong?
How will the results be reported and verified?
Step 7 - Evaluate the results
Test the solution against the desired results. Modify the solution if better results are needed.